Insights on brand marketing + operations.

Practical thinking on building businesses systematically. Written by people who automate their own marketing and operations before recommending systems to others.

Your AI Prompt Is Not the Problem
ai Chantal Emmanuel ai Chantal Emmanuel

Your AI Prompt Is Not the Problem

There is a story about AI and the planet: it is burning through electricity and water at planetary scale, so the responsible thing is to stop using it. That story points the finger at the wrong thing, and we have seen this play before. It was called recycling.

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Nine Weeks In: What Changed in AI This Summer
Chantal Emmanuel Chantal Emmanuel

Nine Weeks In: What Changed in AI This Summer

Read one week at a time, each post was a snapshot. Read together, they tell a different story. A recap of what actually shifted in AI from mid-May to mid-July, and the five things worth doing about it.

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A Framework for Growing Off-Script
ashley etling ashley etling

A Framework for Growing Off-Script

Growth rarely follows the plan you set out with. The best teams don't fight the detour, they build for it. A framework for staying agile when the road doesn't match the map.

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The Week AI Stopped Feeling Free
Chantal Emmanuel Chantal Emmanuel

The Week AI Stopped Feeling Free

A fintech worker spent $81,267 on AI in a week. It is the whole week in miniature. Here is what the cost reckoning, ChatGPT ads, and AI customer service mean for your business.

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AI's Real Bill Came Due This Week. It Went Beyond Jobs.
Chantal Emmanuel Chantal Emmanuel

AI's Real Bill Came Due This Week. It Went Beyond Jobs.

Everyone spent the week bracing for AI to take their jobs. The data pointed somewhere quieter and more expensive: your power bill, how people get their information, and the skills gap opening up around you. Here is what actually mattered, in plain language.

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The AI Ad Breakdown
ashley etling ashley etling

The AI Ad Breakdown

ChatGPT opened a self-serve ad platform, no agency required, no minimum spend. Here's what's different about advertising in a conversational AI context, and why early movers have an edge.

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